Terms of Service

This document (the "Terms of Service") forms a binding agreement between you (the "User" or "Customer") and the MobileHub team, operating as a sole proprietor (the "Provider"), regarding the use of the MobileHub mobile-shop management system — whether through the website, application, or related services (the "Service").

Creating an account, signing in, or using the Service in any manner constitutes your acknowledgement that you have read, understood, and accepted these terms. If you do not agree, please discontinue use of the Service immediately.

• Provider — the MobileHub team, in its capacity as developer and operator of the system.
• User / Customer / Tenant — the natural or legal person who registers and uses the system.
• Account — a registered tenant on a paid plan, covering all staff members within the shop.
• Plan — STARTER, PROFESSIONAL, ENTERPRISE, or any other plan offered by the Provider.
• User Data — data the Customer enters into the system (e.g., products, customers, repair jobs, sales records).

• Registration requires a valid email address that can be verified.
• Users must keep their credentials (username/password) confidential and are responsible for all activity in their account.
• If you suspect unauthorised access, notify the Provider immediately at support@ajsoftwaredev.com.
• Do not use the Service for unlawful purposes, to infringe third-party rights, or to harm the system.

The Provider offers three primary plan tiers:

• STARTER (฿599/month) — 1 branch · 3 users · 500 products
• PROFESSIONAL (฿1,499/month) — 3 branches · 10 users · 2,000 products + Excel/PDF export, customer display, kiosk attendance, multi-branch dashboard
• ENTERPRISE (฿2,499/month) — unlimited + payroll module, API access, white label, priority support

Payment is processed through the channels the Provider designates (PromptPay or bank transfer). Full activation begins after the Provider verifies and approves the payment slip. The Provider reserves the right to revise plan pricing with at least 30 days' advance notice.

New users receive a 14-day free trial with no credit card required. When the trial ends, the account is automatically placed in read-only modeuntil a paid subscription is approved. Data created during the trial is preserved in full.

• You may cancel renewal at any time. The account remains active until the end of the period already paid for.
• The Provider does not refund the unused portion of the current billing period.
• If the system is unavailable due to fault on the Provider's side for more than 24 consecutive hours, the Customer may request a pro-rated refund for the affected days.
• The Provider reserves the right to suspend or terminate accounts that violate these Terms, without refund for the period in which the violation occurred.

The Provider strives to maintain the highest possible system stability with a target uptime of 99.5% (best-effort), but does not guarantee uninterrupted availability. The system may be taken down for maintenance from time to time; the Provider will give at least 24 hours' notice via email or in-app announcement.

The Service is provided "as is" without warranty of being error-free in all respects. The Provider's maximum liability shall not exceed the most recent month's subscription fee actually paid by the Customer. The Provider is not liable for indirect damages, lost profits, or data loss resulting from the User's own actions (e.g., forgotten password, intentional deletion, misuse).

Customers are responsible for backing up critical data themselves where appropriate. The Provider performs daily backups, but those are intended for system-failure recovery only.

• Customer data (products, customers, repair jobs, sales records, etc.) remains the property of the Customer. The Provider accesses it only to deliver the Service and does not use it for other purposes.
• The MobileHub software, UI/UX, logos, and trademarks are the property of the Provider. They may not be copied, modified, or used commercially without permission.
• The Customer is granted a license to use the system only for the duration of an active subscription.

The Provider reserves the right to modify these Terms at any time. Material changes will be announced at least 30 days in advance via email or in-app notice. Continued use of the Service after the changes take effect constitutes acceptance of the new Terms.

This document is governed by the laws of the Kingdom of Thailand. In the event of a dispute, the parties agree to submit to the jurisdiction of competent courts in Thailand.

For questions, concerns, or to report an issue, please contact:

• Email: support@ajsoftwaredev.com
• Facebook: facebook.com/develop.everyting